Where are Madrid's tourist offices?
Madrid's tourist offices are the perfect starting point for any traveller looking to explore the city, offering up-to-date information, personalised advice and free resources. Here, visitors can pick up maps and official guides, get recommendations on themed routes, shows, exhibitions and events, as well as guidance on transport and accommodation.
Madrid City Council's Tourist Information Service provides several ways to get in touch with them, so each visitor can choose the option that best suits their needs:
- By phone: (+34) 915 787 810, available from 9am to 8pm.
- By email: turismo@esmadrid.com, also available from 9am to 8pm.
- By WhatsApp: (+34) 619 111 094, during the same hours.
- On the official tourism website: www.esmadrid.com, available 24/7.
- Through the Madrid GPT service, available at visitmadridgpt.es
Madrid has an extensive network of tourist information offices and information points that are strategically located throughout the city, which makes it easy to reach the main attractions and plan your visit. These centres offer multilingual assistance and accessible resources for all visitors, as well as digital tools designed to enhance your travel experience.
The complete network comprises: the Plaza Mayor Tourist Information Centre and the information points at the Royal Palace, Paseo del Prado, Plaza del Callao, Reina Sofía, Bernabéu, Cibeles Palace, Cuesta de Moyano, Faro de Moncloa and Adolfo Suárez Madrid-Barajas Airport. They all offer free Wi-Fi, downloadable brochures via QR code and updated maps, as well as personalised guidance on routes, events and tourist services in the city.
