120 ideas para desarrollar en el área de Marketing
4 noviembre, 2009 (15:06:09)Os dejo el enlace original del post (en ingles) aquí , porque solo copio las recomendaciones que hace en cuanto a la Web y Medios Sociales.
Website
- Buy some great domain names (market is less competitive right now)
- Remove your intro “splash” page
- Have a clean & simple web design
- Use Website.Grader.com to ensure technical quality
- Build easy navigation
- Ensure instant brand identification
- Make contact forms short & simple
- Use Google Optimizer for best results
- Add live chat support
- Add a virtual host
- Use video instead of text (where possible)
- Post directions to your hotel in pictures
- Syndicate content as RSS
- Offer in-depth destination information
- Show pictures of attractions near your hotel with Panoramio
- Use Google maps to provide step-by-step directions to your hotel
- Let visitors write and send eCards (email postcards)
- Publish visitor comments
- Publish videos of satisfied guests
- Include positive social media rankings (ex: #1 in San Francisco on TripAdvisor)
- Add social bookmarking services Digg and del.icio.us to important pages
- Use Mofuse.com to make your site mobile-friendly
- Use Diigo to track & share changes to competitors’ websites
- Create a public Google Calendar to show upcoming events
- Listen to what people are already saying about you
- Monitor your brand name with Google Alerts
- Use Google Trends to find what’s hot
- Start a destination blog
- Start a hotel blog
- Have your staff start blogs
- Understand the 7 types of blog posts
- Use Feedburner for RSS syndication
- Offer an email alternative to RSS
- Make blog posts richer with Zemanta
- Encourage distribution with ShareThis
- Build your blog community with MyBlogLog
- Realize that effective PR takes place in social media
- Pitch travel bloggers
- Focus your social media outreach on best groups
- Start tweeting
- Create a Facebook page
- Get listed in WikiTravel (amazing how many smaller hotels are absent)
- Get listed in TripAdvisor
- Get listed in Yelp
- Get listed in VirtualTourist
- Encourage guests to register with Yelp & Tripadvisor at check in
- Ask for TripAdvisor hotel reviews when your guests check out
- Ask for Yelp reviews at the end of all in-house satisfaction surveys
- When a guest compliments your hotel, ask them to give you a social media review
- Print a social media review request on the back of your business cards
- Start a Flickr photostream
- Start a Flickr group
- Start a YouTube channel
- Shoot a video of your hotel, and post it to Google Video
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